How can we help you?
No result found.
Popular Questions
Help by category
Billing & Fees
- Can I dispute a charge?
- How do I view my billing history?
- Are there fees for using Earna?
Privacy & Data Management
- What happens to my data if I delete my account?
- How do I opt out of data sharing?
- Can I download my account data?
Support & Troubleshooting
- How do I report a bug or issue with the platform?
- What should I do if the Earna app isn’t working?
- How do I contact Earna support?
Rewards & Benefits
- Do rewards expire?
- How can I redeem my rewards?
- How do I earn rewards on Earna?
Payments & Transactions
- How do I apply for an Earna card?
- Can I use Earna for online purchases?
- How do I check my account balance?
Notifications & Alerts
- Can I receive notifications on multiple devices?
- Why am I not receiving Earna alerts?
- How do I enable or disable notifications?
View legal footnotes
1 Earna Credit Cards does not have annual fees paid upfront, instead, to help you manage your finances, you will only need to pay monthly fees included on your monthly statement.
2 Individual cases may vary. Please contact our Support Team if you experience difficulties.
3 Earna reports your payment activity to one or more credit bureaus to help establish your credit history. Credit scores are calculated using complex models that consider multiple factors. Making on-time payments regularly can help improve credit scores, while missed or late payments can lower them. Individual results may vary.
4 Approval is not guaranteed and terms and conditions apply.
5 Refer to Earna Rewards Policy for details on earning cashback. Other terms and conditions may apply, find the complete policy here.
6 Credit limit increases are subject to eligibility and require the account holder’s express consent. Terms and conditions apply.
7 Eligible interest rates may decrease by up to 1% annually for accounts in good standing, subject to a set minimum and other eligibility criteria. Not all rates are eligible. Terms and conditions apply.